At Pink House Colorado, we want you to absolutely love what you take home. While we don’t offer refunds for general returns, we’re happy to help you find something that’s a perfect fit.

Exchanges Only

We gladly accept exchanges within 14 days of purchase for items that are unworn, unwashed, and in their original condition with tags attached.

To initiate an exchange, please contact us at heather@pinkhousecolorado.com with your order number and details about the item you’d like to exchange.

• Exchanges may be made for another size, color, or item of equal value.
  
• Items returned that do not meet our condition requirements may be refused.
  
• Sale, clearance, and discounted items are final sale and cannot be exchanged or returned.
  

Refunds for Damaged or Defective Items

Refunds are only issued for items that arrive damaged or defective.

If you receive a damaged product, please contact us within 7 days of delivery with your order number and photos of the damage. We’ll review the claim and arrange a replacement or refund as appropriate.

In-Store Purchases

Exchanges for in-store purchases must be completed at our Louisville, CO boutique within 14 days of purchase, accompanied by the original receipt.

Shipping for Online Exchanges

If you are exchanging an item by mail, please ship to:

Pink House Colorado

931 Main Street

Louisville, CO 80027

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Contact Us

For any questions regarding exchanges or your order, please reach out to:

📧 heather@pinkhousecolorado.com

📍 931 Main Street, Louisville, CO 80027